Privacy Policy

Effective Date: 10/01/2025

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or visa assistance services. By using our site or submitting your information, you agree to the practices described in this policy.

2. What Information We Collect

We may collect the following types of personal information when you inquire about or use our services:

Full name
Email address and phone number
Passport number and nationality
Travel plans and visa type
Any other documents required for visa processing

3. How We Use Your Information

We use your personal information only for the purpose of helping you apply for and obtain an Indonesian visa. Specifically, we may use your data to:

Respond to inquiries and provide visa advice
Submit applications to our licensed visa agency partner
Communicate about your visa status and next steps
Improve our customer service and website

4. Who We Share Your Information With

We only share your data with our trusted, licensed visa partner in Indonesia for the purpose of processing your visa application. We do not sell or share your information with any other third parties.

5. Data Storage & Security

Your data is stored securely using encrypted services and access-restricted systems. We only retain personal information for as long as it’s needed to fulfill your visa request, or as required by law.

6. Your Rights

You have the right to:

Request access to your personal information
Ask us to correct or delete your data
Withdraw your consent at any time

If you would like to exercise any of these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: [email protected]
Whatsapp